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FAQ

Q.Can I receive government subsidies?

A.

Yes, if the conditions are met. We can introduce you to a consultant.

Q.Is a subscription available?

A.

At the moment, there are no models that support subscriptions. However, we will consider it, so please contact us.

Q.Can I get a consultation online?

A.

Please contact us and we will assist you.

Q.Can we visit the site where we plan to use the equipment and provide a consultation?

A.

Please contact us and we will respond as necessary.

Q.Can I borrow a demo machine?

A.

We have demo units available for many models. Please feel free to contact us.

Q.I would like a quote, how can I do it?

A.

Please contact us via the “Contact Us” page.

Q.AGVs collides at the intersection. How can I avoid that?

A.

We have options to solve this problem. Please contact us.

Q.Can it be driven on a slope?

A.

Driving on slopes is limited to an incline of 1 degree. (Excluding some models such as outdoor models)
However, the possible incline angle varies depending on the transport weight, so please contact us for details.

Q.Can I run outdoors?

A.

We are developing models suitable for outdoor use.

Please contact us for details.

Q.Can AGV run on the asphalt floor?

A.

Malfunction of sensors may occur when AGV runs on the floor with many tracks because those tracks are more easily made on the asphalt floor.
But some customers use AGVs in such conditions.
Please contact us.

Q.Can I fix the guidance tape to the floor by myself?

A.

Yes, you can fix it easily.
To improve its durability, clean the floor and remove oil before fixing tape to the floor.

Q.Can I use an external device to start AGV?

A.

Yes, a photo switch or optical com. device can be used.
Please contact us.

Q.How can I charge batteries?

A.

To charge batteries, connect the battery cable which is connected to AGV to the charger.
Or auto-charging is possible by setting a charging station on the AGV running route.

Q.How many hours can I drive?

A.

Select the battery capacity according to the operating time.
If necessary, select automatic charging (automatically charges once per driving cycle).

Q.What is the condition of the floor?

A.

A flat road surface without bumps, undulations, etc. is preferred. We will check the site as necessary.

Q.Is the battery for AGV the same as ones for automobiles?

A.

Although it’s versatile, it’s different.It’s the same as ones for electrical wheel chairs or golf carts.

Q.There are multiple destination stations. How do I switch destinations?

A.

Multiple driving patterns can be programmed.
When starting off, the destination can be specified using the AGV’s operation panel or remote control, or the destination can be specified automatically by an external signal and the vehicle can start moving.

Q.I want to use AGV at overseas factories. Can I have your support or service there?

A.

We have overseas partnering companies that have had training with us including service and support matters at our company.
Please contact us.